Jacobi's at 141 Abbott Road, Buffalo, New York.

This place is seriously going down hill. This is a restaurant that I used to go to frequently, until recently the past few times have been horrible. 5pm on a Friday night and they ran out of Fish Fries. So I ordered a pasta dinner that comes with rolls, as my food came out I requested the rolls. (It was an hours time since arrival that we were given our food) 20 minutes later the rolls still did not make it to my table. The waitress then asked if I wanted a box, and I told her that i wanted the rolls, that’s why I didn’t eat yet. She went to the kitchen and came out with another tables food (a 6 top, which took another 5 minutes.) I then had to ask again. No sympathy either! My guest was already finished with their meal. Either they need to train their waitresses better, or have the manager fix problems when they arise. Will not be returning anymore.