Tim Hortons at 100 High Street, Buffalo, New York.

I go to this Tim Hortons all the time. Some of the staff members are very nice and have good service, but a few are pretty rude and talk bad about the customers and complain right in front of them. Several if them once got mad that I asked for more sugar because I couldn't taste it. On that note, the drinks always taste different depending on who makes it, which can be a waste when it isn't how you would like.